FAQ

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6
Cutter models in one range
0.6–1.8 m
Cutting length coverage
200 units
Custom packaging from
Answers

Ten questions

Are you a factory or a trading company?

We're an export company, not a factory. We hold the export rights for this range in the markets we serve, and we handle your brand, certification, packaging, documents and after-sales.

What sizes do you offer?

Six models covering 0.6 m to 1.8 m cutting length, with cutting depth from 3 mm to 18 mm depending on the model.

What is the blade made of?

Carbide scoring wheels on the TC-E, TC-S, TC-W and TC-X; tungsten carbide on the TC-A and the chamfering machine.

What is the MOQ?

Packaging customisation with your brand starts at 200 units. Export order quantities are set per market and per model — ask us and we will quote the level that fits your volume.

Can we use our own brand?

Yes — individual packing, customer-supplied packaging, customised outer cartons and foreign-language packaging, from 200 units.

Which models have a laser guide?

The TC-W uses a red (infrared) laser line. The TC-X and TC-A are the green-laser models.

What is the lead time?

30 days for standard packing, 45 days for custom packaging, counted from artwork and deposit confirmation.

What payment terms do you accept?

30% deposit with order, 70% balance before shipment — restated on your proforma invoice. For larger or repeat orders we can discuss other terms.

Do you supply spare parts?

Yes. Every carton ships with an oil can, a tool set, screws and nuts and two spare wheels. Replacement wheels and parts are available separately.

Can you handle certification for our market?

Yes. Requirements differ by market — Saudi Arabia, for example, works through SASO/SABER. Tell us the destination and we will confirm in writing what is required, who arranges it and what it costs.

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